Welcome to Dilchat.
At Dilchat, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Dilchat ("Dilchat", "we", "our", or "us") collects, uses, stores, shares, and protects your information when you use our mobile application and related services ("Services").
By accessing or using Dilchat, you agree to the practices described in this Privacy Policy.
Depending on how you use Dilchat, we may collect:
Providing certain information is optional, but some features may not function properly without it.
Dilchat requires access to your device's camera and microphone to enable video calls, voice communication, profile photo capture, and other interactive features.
These permissions are only used when you actively use the corresponding functions.
We may automatically collect:
We may collect information about how you use the Services, including:
We use your information to:
We do not sell your personal information.
We may share information with:
All third-party service providers are required to protect your information.
We retain personal information only for as long as necessary to:
When information is no longer required, it will be securely deleted or anonymized where reasonably possible.
Depending on your jurisdiction, you may have the right to:
You may contact us to exercise these rights.
You have the right to request the deletion of your Dilchat account and associated personal information at any time.
You may submit an account deletion request through our Account Deletion page: Account Deletion page
After receiving and verifying your request, we will delete or anonymize your personal information within a reasonable period, unless we are required or permitted by applicable law to retain certain information (for example, to comply with legal obligations, resolve disputes, prevent fraud, or enforce our agreements).
Please note that deleting your account is permanent. Once your account is deleted:
If you experience any issues submitting your deletion request, please contact us at brighthalo01@gmail.com for assistance.
Dilchat is intended only for users who are at least 18 years old.
We do not knowingly collect personal information from children. If we discover that a child has provided personal information, we will promptly delete such information.
We implement reasonable administrative, technical, and organizational safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
Your information may be transferred to, stored, or processed in countries other than your country of residence.
Where required by applicable law, we implement appropriate safeguards to protect your personal information.
Dilchat may provide virtual coins or other virtual items available for purchase through authorized payment platforms.
Virtual coins are intended solely for use within the App. They have no cash value and cannot be redeemed for money or transferred unless expressly permitted by Dilchat.
Purchase transactions are processed by authorized third-party payment providers. Dilchat does not directly collect or store your payment card information.
Purchase-related information, such as transaction identifiers and purchase status, may be processed for payment verification, fraud prevention, customer support, and legal compliance.
Except where required by law or the policies of the relevant app store, purchases are generally non-refundable.
To maintain a safe community, Dilchat may review user-generated content and user activities, including profile information, uploaded media, chat-related reports, and other content submitted through the Services.
Content moderation may be performed using automated systems and/or human reviewers.
If content or behavior violates our Community Guidelines or applicable laws, we may:
Dilchat provides tools that allow users to report inappropriate behavior or content and to block other users.
When a report is submitted, we may collect:
We use this information solely to investigate violations, enforce our policies, improve user safety, and comply with applicable legal obligations.
When you block another user, that user will generally no longer be able to contact you through Dilchat, subject to the current functionality of the Services.
Dilchat may integrate third-party services to improve functionality, including but not limited to:
These third-party providers maintain their own privacy policies regarding the information they process.
We may update this Privacy Policy from time to time.
When material changes are made, we will revise the "Last Updated" date and, where appropriate, notify users through the App.
Your continued use of Dilchat after any modifications indicates your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Dilchat Support
Email: brighthalo01@gmail.com